ServeNow
admin@servenow.au – 1300 178 125
ServeNow
admin@servenow.au – 1300 178 125

How to

HOW TO SUBMIT A PROCESS SERVING JOB

Ready to go with service of your matter? One email and you’re under way.

Lets get started….. admin@servenow.au


1. File your documents with the Court. Once your documents are filed, they will have seal of the Court stamped on the documents.


2. Prepare an instruction email/letter to our firm, to the following effect substituting the appropriate values:


ATTN: ServeNow
PO Box 160
Holland Park, Qld, 4121

Dear Sir,

I am the <applicant/plaintiff> <husband/wife> in the attached documents.

Would you please attend to service of the <respondent/defendant> <Jane Lisa Smith>.

The home address for the respondent is <123 Ocean Road, Shoreville, Qld, 4006>.

The mobile telephone number for the respondent is <04xx xxx xxx>.

I have attached a picture of the person to be served.

Additional information which may assist you in effecting service is as follows:
1. The respondent leaves for work at .
2. The respondent’s place of work is .
3. The respondent is not aware of the filing or the documents.
4. The respondent drives a registration number

My contact details are as follows:
Postal Address: .
Mobile: <04xx xxx xxx>
Email:

Would you please forward the sworn affidavit of service to my postal address at the completion of service.

Kind Regards
John Smith

3. Attach the documents to the email which are required to be served. Some court/tribunal matters have a single document to be served on the other party/s. For other matters, there may be numerous documents to serve a a service batch.


4. Attach a recent picture of the person to be served if available. On occasion a party may seek to avoid service by denying their identity. Most Courts and Tribunals will accept an affidavit of service detailing the respondent/defendant was identified by the photograph, should the respondent/defendant claim they are not the person to be served.


5. Forward the email with the attachments. Forward the documents to email address: admin@servenow.au


6. Receive acknowledgement email. Upon submitting your documents for service, we will review the instructions and document batch. If there are any apparent issues with the instructions or service batch, we will contact you to discuss and resolve the issues. If the instructions and service batch are complete, we will send you an acknowledgment email to advise the instructions have been received. We will then add the matter to active service with an agent in the area of service.


7. Await email updates. As attempts are made to serve the documents upon the party, we shall forward email updates to keep you informed as to what has occurred upon attending the address. We will send you a final email advising time and date of service, when the documents have been served. Standard service takes on average 7 to 14 days, so please be patient once your matter has been submitted.


8. Invoicing. Once the matter has been created on our system, we shall email an invoice with online credit card and bank transfer payment options. The invoice must be settled before we can release updates and affidavits.


9. Affidavit of Service forwarding. Upon payment being received, we shall release the sworn affidavit of service in the format required by the Court or Tribunal. This will be forwarded to your email address only, with the exception of some Courts, which still require the original affidavit. If your matter is in a Court that still requires the original affidavit, we we will the original affidavit to your postal address detail listed in the instruction email/letter. Please note that production and forwarding of the affidavit of service may take up to a week after service is completed.